Short version: proofs before production, exact-cost shipping, and all sales final on handmade goods.
A standard $29 shipping fee covers most builds. If actual shipping costs more, you get an invoice for only the difference, “not a penny more.” Multiple clocks ship together and save. International and Canada quoted separately.
On custom and stable orders, you pay nothing until you’ve seen and approved your proof. Your artwork is reviewed personally, usually within one business day, then invoiced after your green light.
Every clock is handmade to order, so completed orders are non-refundable, non-returnable, and non-cancellable. That’s exactly why the proof step exists, nothing is built until you love the design.
Each clock is built for one customer, from their design. Completed orders are non-refundable, non-returnable, and non-cancellable. Custom orders only enter production after the customer approves the proof.
By sending artwork, you confirm you own or have permission to use the uploaded image, logo, or photo on your clock.
Standard $29 fee. If actual shipping costs more, a separate invoice covers only the difference. Combined shipping on multiple clocks. International and Canada quoted by destination.