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FAQ

Everything before
you build.

Prices, colors, shipping, proofs, and the fine print, straight answers.

Good to know

Questions,
answered.

What is the difference between the Regular and the Custom clock?

The Regular Neon Clock ($99) is a pre-designed face with a chrome-style border in the neon glow color you choose. The Custom Neon Clock ($125) is fully personalized: your name, logo, photo, business, team, stable, or memorial design, mocked up for you and approved before it’s built.

What can I put on a custom clock?

Just about anything: a name, a business and tagline, a logo, a photo, team or stable artwork, silks colors, a tribute or memorial design. Send pictures, sketches, or just describe it — we design the face and you approve the mockup.

What neon colors can I choose?

Seven glows: red, orange, yellow, green, blue, purple, and white, every one of them is on a real build in the gallery.

How much is shipping?

A standard $29 shipping fee. If actual shipping costs more, you get a separate invoice for only the difference, you pay exact cost, never a padded rate. Ordering multiple clocks together combines shipping and saves. International and Canadian shipping is quoted separately.

When do I pay for a custom or stable order?

After you approve your proof, not before. You submit the details, we review the artwork personally (usually within one business day), send a mockup, and only invoice once you give the green light. Pay by card, check, or whatever works.

Does the clock still run with the neon off?

Yes, the neon has its own on/off switch, and the quartz movement keeps perfect time either way. Glow on for the room, glow off for the night.

Can I do a memorial or gift clock?

Yes, and they’re some of the most meaningful builds that leave the bench. A photo, a name, dates, their colors, handled with the same proof-first process, personally.

What about refunds?

Because every clock is handmade to order, completed orders are non-refundable, non-returnable, and non-cancellable, that’s exactly why nothing goes to production until you’ve approved the design. See the Terms page for the full policy.

Where are you based?

Las Vegas, Nevada and Anderson, Indiana, and clocks ship across the US, with international orders quoted by destination.

Ready to order? Start here
How it works

From idea
to lit up.

Every clock is hand-built, one at a time. Four steps from your first order to the box at your door.

1

Send your idea

Your name, business, logo, photo, team, or memorial concept. Pictures, sketches, or just describe it.

2

We design it

A custom mockup of your clock face, artwork, text layout, photo placement, background, and glow color.

3

You approve it

Review the design, request tweaks, lock your colors. Nothing goes into production until you love it.

4

Built & shipped

Hand-built, packed carefully, and shipped to your door. Standard shipping is $29, billed at exact cost, never padded.

Start designing